Refund policy
Returns Policy
We operate a strict returns policy to maintain quality and fairness.
- Returns must be requested within 14 days of delivery
- Items must be unused, unworn, and in original condition with all tags intact
We do not accept returns for:
- Incorrect size selection
- Worn or damaged items
- Sale or discounted products
Customers are responsible for all return shipping costs.
If you receive a faulty or incorrect item, you must contact us within 48 hours of delivery with proof. Approved claims will be eligible for a replacement or refund.
FREED reserves the right to refuse any return that does not meet these conditions.